FAQ
Ordering & Payment
What payment methods are accepted?
We accept all major credit/debit cards, Apple Pay, and Google Pay.
Can I change or cancel my order after placing it?
If you catch us before your order is packed, we’ll do our best to help. Get in touch ASAP through by emailing here.
Shipping
Where do you ship? (domestic only, or worldwide?)
We are taking World Supercross merch global with domestic shipping to the UK, and international shipping to Europe, USA, Canada, South Africa, Australia & New Zealand, with more regions to follow soon.
How much does shipping cost?
Shipping costs vary depending on your region and chosen delivery method. For full details, please refer to our Shipping page. All duties and taxes are included, and your final shipping cost will be calculated at checkout.
Enjoy free shipping on orders over:
UK — £100
Europe — €175
USA — 200USD
Canada — 250CAD
South Africa — R3,300
Australia — 150AUD
How long will my order take to arrive?
Delivery times depend on where you live, please refer to our Shipping Page for detailed information.
Can I track my order?
Absolutely. As soon as your order ships, you’ll get a tracking link so you can follow it all the way to your front door.
Do you ship to PO boxes or parcel lockers?
Yep—we’ve got you covered.
Products + Sizing
How do I find my size?
Check out the product description to see what type of fit it is.
Will items be restocked if they sell out?
All gear is limited edition—once it’s gone, it’s gone. If you love it, grab it.
How should I care for my apparel?
Look after your gear and it will serve you well. Refer to the individual product page and garment labels for best tips.
General tips:
Caps—spot clean only.
T-Shirts + Hoodies—hand/gentle wash with like colours.
Returns + Exchanges
What is your return/exchange policy?
You can return or exchange unworn items within XX days of delivery. Head to our [Returns Page] for all the details.
How do I start a return or exchange?
Head to our [Returns Page] for the step-by-step.
What if my order arrives damaged or incorrect?
That’s on us. Snap a photo and reach out by email here
Can I buy merch at the GPs or at a shop?
At our GP races, yes! Sign up to always be in the know where and when and what the latest drops are.
How can I contact customer support?
Email here and we’ll get back to you as fast as possible.
Get in touch
Have questions about your order, or a general enquiry?
